Support Via Web - Click here to create a support ticket and one of our staff members will address your concerns within 1-2 business days.

 

To View your ticket history, please click here.

Order Cancellations / Order Changes - Most orders that are placed during normal business hours are processed within 5 minutes of receiving your order. We will try our best to fullfil your cancellation request, however in order to provide every customer with the fastest possible shipping times, we strive on getting your order picked and packed ASAP. Please note that your order status may show it's still processing until your tracking number is emailed to you by the end of the day - this does not mean your order hasn't been packed. Please note you may ship your order back within 30 days. (See returns below).

Shipping - For prices & transit times, click here.

Tracking- To track your order please click here.

Returns - To return your item, click here.

Address Changes- The shipping address can't be changed once you've submitted your order, sorry.

Support By Phone - Call 800-307-1179 and one of our customer service representatives will be happy to assist you. Our normal business hours are from Monday to Friday 9:30am - 3:00pm EST. Please note that we accept phone orders (USA/Credit Card only). Sorry, we don't do wholesale or bulk pricing.

If you're having trouble with your credit or debit card on the site, please use it with the Paypal option (no account is required with Paypal). Click here to see how to use Paypal without an account.